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Fitness stat inaccuracies

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‎02-05-2017 23:01

‎02-05-2017 23:01

My Blaze is stating that i have climbed 11 floors, when i haven't even climbed any floors at all since i have owned the blaze (bought it last week but only wore it for the first time today) and i haven't even been anywhere where there is any elevation changes. I have only been wearing the Blaze for one day, and so far i have had 3 seperate issues with it. Not a good start unfortunately!

 

Anyone have any ideas as to why the stats are so inaccurate? It also seems to think i took over 9,110 steps and walked over 6km today when i have hardly even been anywhere today let alone walked very far! lol It's my day off work today, but literally have hardly walked anywhere at all apart from around the house and yard (been a lazy day for me!).

 

I did go for a quick bike ride round the block and back just 2 hours ago, but i didn't have the fitbit on when i went for the ride, i left it at home on charge, and i left my phone at home as well, so it's impossible for it to have known i was riding my bike!

 

What's going on? Anyone have any ideas? I really want to like this Blaze, but having had 3 issues in the first day of wearing it doesn't give me much hope for the product really...

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‎02-08-2017 07:26 - last edited on ‎04-08-2025 08:29 by Fitbit Moderator

‎02-08-2017 07:26 - last edited on ‎04-08-2025 08:29 by Fitbit Moderator

Hi @mjayh. A warm welcome to the Fitbit Community Forums!

I'm sorry you're facing these situations with your new tracker.

It's common for the first time you use it to find information just for the last hours that has been recorded without you using your tracker. Calories now, will appear based on your BMR which is the calculation based on your personal information as height, weight, age, etc.

For all other stats, you can go into your account, go to the Exercise section and log the Driving activity for the time the previous stats show and this will make you get rid of that. After the first day, your tracker should get used to you and should not record any information (other than your BMR) when you're not using it. If you don't want to log the Driving activity, that will be okay. Those recorded stats will not impact the rest of your readings.

Keep an eye on it and let me know if you notice anything weird.

Ferdin | Community Moderator, Fitbit

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