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Floors climbed not accurate

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‎02-12-2017 09:38 - last edited on ‎02-13-2017 03:22 by Moderator Alum

‎02-12-2017 09:38 - last edited on ‎02-13-2017 03:22 by Moderator Alum

I live in a 4 story Georgian town house there are 55 steps to the top but the blaze Fitbit won't count them No!! As they have a flat break at 9.5ft 😡 On each level this is not fair!! Help 

 

Moderator edit: Subject for clarity

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‎02-13-2017 03:22

‎02-13-2017 03:22

A warm welcome to the Community @Emilyjones6. If you are having problems with the information that your tracker is registering, I recommend taking a look at our How accurate are Fitbit trackers? article. There you will find the way that the Blaze registers your floors and some reason why it is not being accurate. 

 

I hope this helps, catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-25-2017 08:05

‎02-25-2017 08:05

I've solved this by raising my arm above my head at the top of the flight of stairs! For a particularly short flight you might need to bend down at the bottom and put your hand up at the top!

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