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Blaze won't sync after turning Bluetooth off

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I turned my blue tooth off for a day, wasn't wearing my tracker and needed to save battery. Today it won't connect again. Just says looking. I have an iPhone 6s, I've been toy blue tooth settings and it's nit showing the blaze as connected, in fact it's not showing it at all. I've deleted and re installed the app, I've turned Bluetooth off and on and restarted my phone. Still no luck!

any ideas??

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mornin' @LittleB83,right iphone lost track of its communication with your Blaze.

shut down your phone if your blaze isn't found by unlocking your iPhone, touch settings, bluetooth, slide off bluetooth, slide back on.

Turn phone back on

go back to bluetooth, slide off bluetooth, (don't slide back on, yet)

swipe to settings on your blaze, shutdown, tap yes (might have to be forceful)

press hold left button to turn on

swipe bluetooth back on and you should see blaze in the list.

 

If it still isn't there then you accidently "fixed" the app with previous attempts, so lets start fresh -

(dig out your fitbit account login email and password before the next step)

double tap home on your iphone, hold fitbit icon until it wiggles, click x and confirm delete.

 

tap home again, App Store, search, "fitbit", second in list, download, open, login with your email and password for fitbit, "allow", "ok", "allow" - double tap home and check your bluetooth settings - tada, you are back with us!  Have a great weekend.

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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