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Frozen screen after the last update

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After the last update, I was not able to see my screen. It was just a bunch of lines and colors.

 

i let the power drain and recharged it, nothing happened 

screen was the same

 

just now I restated it and I have the Fitbit icon, however it's frozen on this screen

 

any info/ suggestions would  be great, 

 

thx

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4 REPLIES 4

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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@Romin, which Fitbit tracker do you have?

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Blaze

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Roman Castro
Manager
Jersey Mike's Subs
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Laguna Woods, CA 92637
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Thanks, @Romin!  I moved this thread to the Blaze Help Forum - it will get more response here.

 

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