05-02-2017 23:33
05-02-2017 23:33
After the last update, I was not able to see my screen. It was just a bunch of lines and colors.
i let the power drain and recharged it, nothing happened
screen was the same
just now I restated it and I have the Fitbit icon, however it's frozen on this screen
any info/ suggestions would be great,
thx
05-03-2017 06:24
05-03-2017 06:24
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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05-03-2017 08:09
05-03-2017 08:09
@Romin, which Fitbit tracker do you have?
05-04-2017 10:30
05-04-2017 10:30
05-04-2017 10:45
05-04-2017 10:45
Thanks, @Romin! I moved this thread to the Blaze Help Forum - it will get more response here.