Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
People will never be happy. Most don't even read directions. They don't even try to find an answer to their problems. Its never them its the companies fault always.
Most the time its thiers for lack of even trying. But you deal with it.
Wendy | CA | Moto G6 Android
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Also, how many people purchased this device before doing any research - like "is my phone compatable?" "Or can I get email". Then after they have it, decide it is FitBit's fault for not being able to do so.
When I buy a car, I don't just buy one then say "What? NO heated seats? Geez - this is not acceptable and I expect the car manufacturer to fix that immediately as I assumed it had those."
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
This is the best post and thread ever. Knowing what it did and did not plan on having prior to release, then complaining about it......but in some people's defence there have been some good questions like:
-vibration intensity
-some clock faces shown in marketing that were not available upon release
-initial setup problems
I even get frustrated with people wanting to complain about the HR monitor, like they are using this for their medical decisions.
My personal favorite:
people that say there should have been more instruction on how to charge.....some things don't need (or shoudl not need) detailed procedures, like how to put a rectangle fitbit into a rectangle charger, but making sure it is face-up and that the charging pins touch the right place. If you need that much detail or instructions then how in the world are you going to get used to the user interface. This thing is SO SIMPLE.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey everyone!
While we appreciate the continued willingness to converse and offer help in the Blaze forum, I'm going to lock this thread since it's off-topic and negative.
If there are any questions, please let me know.