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GF fitbit blaze updated, mine didnt

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‎09-15-2016 21:00

‎09-15-2016 21:00

So me and my girlfriend bought our fitbit blazes at the same time. Hers updated a few days ago to show snapchats and emojis among other things and it is really cool, while I can't get mine to update. Why? Did I just get the shaft?

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‎09-15-2016 22:32

‎09-15-2016 22:32

The new firmware is rolling out in waves.  Many don't have it yet.  Give it time, you will get the update.  Some neat new features though!

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‎09-16-2016 04:55

In response to mcrmama

‎09-16-2016 04:55

Yes @hawkifan25 as @mcrmama stated, the update is still rolling out to users.  Many do not have it yet (myself included). Hang in there - you will eventually see the update notice.  Also, the moderators will update the thread when all users should have received the notice.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎09-16-2016 07:12

‎09-16-2016 07:12

@hawkifan25 wrote:

So me and my girlfriend bought our fitbit blazes at the same time. Hers updated a few days ago to show snapchats and emojis among other things and it is really cool, while I can't get mine to update. Why? Did I just get the shaft?

Keep an eye on the first post here:

 

https://community.fitbit.com/t5/Blaze/Blaze-Firmware-Release-17-8-301-4-Updated-9-15/td-p/1557576

 

This is the location where you can get information, and from yesterday is that the release is still really really slow as they are trying to trouble shoot issues.

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