GPS different than recording run

[sponta]

So, I take both my fitbit blaze and phone w me on my runs and I noticed that when recording the run reaches 2.5 miles, that's when I stop and save the run, on the gps map that shows the run, it records 2.45 miles, not sure why that would happen?  

It just started recently, kinda annoying.

BTW I love my fitbit syncing with Sparkpeople app!!!

Sponta

[GNathan]

sponta

I am no expert, but have you set your strip length on your app?

[sponta]

Where is that on the app?

[SilviaFitbit]

It's great to have you here @GNathan! The distance shouldn't change, once it's been recorded that's the data that should sync to your Dashboard. Additionally, I would like you to make sure that you're not using any other tracker or logging an activity because this could change the information.

To edit your stride length, do the following: 

- Go to the main screen of your app > click on account 

- Scroll down and you'll see "advanced settings" 

- at the bottom of the screen, you'll see "stride length" 

Also, please make sure that you're following this procedure to record your activity with MobileRun and your tracker.

Hope this helps!  

[sponta]

ok Just one more thing in Advanced Settings, Auto Run, what is this for, it is "on" on my app, does this affect my recording the run?

Sponta

[SilviaFitbit]

Thanks for getting back @sponta! I couldn't find where exactly is auto run, just if I go account > exercise it has auto recognized exercise, this feature is called SmartTrack. The only difference with this feature is that it won't show distance for the activities that you track with this. 

Let me know if you have any additional questions. 

[sponta]

 

Not sure why happening the first shot after I finish press finish and the GPS shows results the second image is what saves??

[SilviaFitbit]

Thanks for the screenshots that you've attached @sponta! Currently, this is a bug that our engineers are investigating and working to resolve it. 

I appreciate your understanding and patience while it gets resolved.