GPS tracking

[Scaile]

When I use the walking or cycling exercise on my blaze connected to my phones gps sometimes it is spot on but then it goes haywire and its miles out. I have reset my blaze and my phone but it's still happening. I have a galaxy s7 edge anybody have any ideas as if this continues the blaze will have to go which is a pity as it has some good features.

[FerdinandFitbit]

Hi there @Scaile. Good to see you around! 🙂

Whenever it comes to GPS tracking, at least two dozen GPS satellites are constantly in orbit around the Earth and broadcasting data. All GPS devices, in this case, your Fitbit Phone which connects to your Fitbit  Blaze, requires a direct path to these satellites in order to receive their radio transmissions. If the signal is being blocked—either because you're underground, near many tall buildings, or as a result of atmospheric effects—GPS will not work. Thus, whereas GPS gives you a more accurate measure of distance than step counting alone, the actual accuracy depends on both your environment and the weather. Keeping an eye on your sorroundings will help since in case you're sorrounded by a lot of trees or tall buildings, the tracking might vary.

Hope this helps. Let me know if you have any more questions.

[Scaile]

I would understand from I changed my route but it is the exact same route. No high buildings or lots of trees so why would it work sometimes then not others. It's frustrating to say the least.

[Paints]

My connected GPS has never worked accurately, with my LG G3 or my current Moto X Style.

I tested this again recently and have now given up, the Blaze is a truly shocking piece of "tech".

I've uploaded the map of my walk from my Blaze below and a map from somebody that walked from me, which shows how the walk should have been:

I've now asked for a refund as it seems that the Blaze is incapable of doing anything that it's features promise.

Good luck fitbit, looking at your current stock price you're gonna need it when disgruntled users start to go elsewhere...

[MikeF]

Your Blaze doesn't have a GPS capability. It pulls the GPS data from your phone. It can only work with the data it is given...