Galaxy S7 edge compatibility

[DanE235]

I've had my fit bit and s7 for a while now and I'm wondering when they are going to be compatible with each other?

[TStires]

I have the Verizon version of the S7 Edge and have no sync or notification issues with the Blaze.

[DanE235]

No its more about receiving callso and messages

[AngelaMa]

Welcome to the Fitbit Community @DanE235 and @TStires! I was reviewing the list of compatible devices and noticed that the Samsung Galaxy S7 is not listed. This doesn't mean it won't sync my advise is to try the troubleshoot advised here to get notifications. 

Let me know how it goes! 🙂 

[DanE235]

Hi. It is syncing fine but I still cannot receive call or text notifications. Just looking into when this will happen

[Rich_Laue · Accepted solution]

Hi @DanE235, many people like @TStires have found out that they have been able to get notifications working, even though it is not on the list.. This would include text and calls.. This is what is meant by "no notifacations issues".

It's possible that some setting isn't correct or another app is interfering. 

For caller ID make sure the app points to the correct app, usually contacts. Then go into the phones settings - Sounds and notifacations - show on lock screen. Now go to the aplications default, set the caller and messaging to the correct apps of not correct. Now let's go to the Bluetooth settings and check to see the the Blaze shows up. It should sync if it isn't but you won't get notifacations. 

I'm suggesting to start with calls because it is easiest to set up. 

[DanE235]

Thank you! Much appreciated

[Rich_Laue]

@DanE235 are you telling me that call notifications are working? How about texts? 

[DanE235]

@Rich_Laue yes receiving both call and texts notifications. Thank you for your help

[Rich_Laue]

Woot! woot! 

[AngelaMa]

@DanE235 it's great to hear you are getting notifications on your phone. Thanks for your amazing cooperation @Rich_Laue you are the best!

Happy stepping!