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Getting fitbit.com/setup message

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‎11-23-2017 11:29 - last edited on ‎11-23-2017 16:54 by Fitbit Moderator

‎11-23-2017 11:29 - last edited on ‎11-23-2017 16:54 by Fitbit Moderator

Its been on charge all day but nothing to say its fully charged.Only thing on screen is fitbit.com /setup..thats all .

 

Moderator edit: Updated subject for clarity 

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4 REPLIES 4

‎11-23-2017 16:59

‎11-23-2017 16:59

It's great to have you here @Karleezoe! It sounds like your Blaze got disconnected from your Dashboard. I would like you to restart your tracker and make sure it's properly charging it. (You can try changing the port where it's been plugged it in)

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-24-2017 20:34

In response to SilviaFitbit

‎11-24-2017 20:34

Hi,

Fitbit Blaze is stuck on fitbit.com/setup, in reading several post they say "restart tracker" how do you restart your tracker.... I have restarted my PC and nothing changed... we are installing the new Blaze on our existing fitbit account... It has been running for hours... we charged it for 4 plus hours...

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‎11-24-2017 21:45

In response to Suzq2

‎11-24-2017 21:45

Thanks for all the different posts and UTubes...  I got my Blaze working.. 

It would be sure nice if there was a 1-2-3- manual.  Something for a 76 year old to follow.

Smile... Thanks to all...

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‎11-25-2017 22:33

In response to Suzq2

‎11-25-2017 22:33

Look below @Suzq2, you will find a link to help listed as help. This takes you to fitbit's interactive searchable help docs. You will also find a link to the user manual. 

Below you will also find a link to fitbit's YouTube channel. 

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