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Gold frame fading?

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‎10-30-2016 15:43

‎10-30-2016 15:43

Anyone experiencing fading on the gold frame ?
The edges on mine seem to be wearing and turning silver. Seems to me that my sweater sleeves rubbing against it has wore it down.
I emailed Fitbit. They suggested I post on their product development board so the developers see and hopefully get my suggestion to add stronger layers. Curious if anyone else has noticed this ?
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‎10-31-2016 05:02

‎10-31-2016 05:02

It's great to see you here @Bunnybear_05 and weird to hear that this is happening with your gold frame. I recommend contacting our support team one more time but this time via phone or chat. I know they will be glad to provide you with a solution. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-31-2016 07:03

‎10-31-2016 07:03

I was surprised too. But I don't want to be a nag as this was a replacement for my original band that had a different issue and they kindly sent me a whole new band and frame, which I was grateful for.
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‎11-01-2016 10:08

‎11-01-2016 10:08

Well I did reach out again via email @AlejandraFitbit But was basically told the same thing. That the forum is the best place to post this. That due to large amounts of inquiries about other things, the product development team can not personally respond to each post. But he rest assured that they are looking into it.
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