10-30-2016 17:09
10-30-2016 17:09
Inconsistency of "acknowledging" walking activity as my "steps" are being counted by my Blaze tracker. When I synced after my two walks, today, both walks were not acknowledged for Dashboard display. This is not the first time that an "activity" hasn't been acknowledged.
Best Answer10-30-2016 18:38
10-30-2016 18:38
I am having e same problem. Once before when this happened the activity showed up later in the day. Apparenty it was a software glitch with the servers. So, I guess I'll just wait and see if the problem corrects itself.
Best Answer
10-31-2016
06:37
- last edited on
08-08-2025
08:06
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-31-2016
06:37
- last edited on
08-08-2025
08:06
by
MarreFitbit
Hi there @danfromsonora. Good to see you in the Community! 🙂
I'd like to know how exactly it is not recognizing your activity?
Are you going to the Exercise shortcuts and starting the "Walking" activity from there on your Blaze or are you letting the SmartTrack feature which automatically detects your activity to record this for you?
I can suggest in either case to force quit the Fitbit app, opening it again and syncing again your tracker to see if after that your activity seems to be reflected which is basically what @John917 mentions.
Let us know how it goes!
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Best Answer10-31-2016 12:25
10-31-2016 12:25
Several hours later the activity showed up on the dashboard. I presume the delay was caused by a glitch in the servers. The issue was the delay in the automatic multi-sport tracking. It is not a serious flaw. It is just that, on occasion, the results will not show up on the dashboard for a few hours--but they always do eventually show up.
Best Answer10-31-2016 12:28
10-31-2016 12:28
If you manually start and stop the activity in the Exercise Program, it always posts immediately. It is the automatic muti-sport tracking whereby there may be the occasional delay in posting to the dashboard. It is not a serious issue.
Best Answer11-01-2016 07:57
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-01-2016 09:52
11-01-2016 09:52
Regarding my posting of my Blaze not being synced with Dashboard, all is fine as it sometimes will be a little while before Dashboard will show my Walks. 🙂 Thank you for those of you who commented. 🙂 dan 🙂
Best Answer
11-01-2016
09:54
- last edited on
08-08-2025
08:06
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-01-2016
09:54
- last edited on
08-08-2025
08:06
by
MarreFitbit
Great to hear it's all working good @danfromsonora 🙂
Happy stepping! 😄
Help others by giving votes and marking helpful solutions as Accepted
Best Answer