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Gps not connecting

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Hi trying to use gps for runs. Try's to connect to phone then says check Fitbit app. I've restarted my iPhone and blaze. Checks gps is enabled in blaze and location is enabled on iPhone. Sync is working. My notifications don't come up anymore either.

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Hi there @SunsetRunner! Good to see you around! 🙂

Whenever it comes to GPS not connecting, most of the time it has to do with the reception you are getting on your phone directly. After making sure that location services are enabled on your settings, also make sure about your sorroundings since tall buildings or open spaces with many trees will also affect the reception and could cause the GPS not to connect properly.

Now, for notifications, you can go to the Bluetooth settings on your phone, look for the Fitbit Blaze, tap on it and it will give you the option to "Forget device". Tap on that and once it's removed, go to your Fitbit app, tap on your tracker, this will take you to the tracker settings and here tap on "Notifications". Enable them again, follow the set up process on the screen and after that, you should start receiving notifications without any problem.

Hope this helps and let me know if you need anything else!

Ferdin | Community Moderator, Fitbit

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