04-21-2016 15:00
04-21-2016 15:00
04-21-2016 18:45 - edited 04-21-2016 19:10
04-21-2016 18:45 - edited 04-21-2016 19:10
You will probably have to return/exchange it. My third replacement Blaze did this as well, thats why I'm now on number four. No amount of restarts, resets or changing settings did anything.
04-21-2016 18:51
04-21-2016 18:51
04-23-2016 06:48
04-23-2016 06:48
Hello @Red3088 welcome to the Fitbit Community! It's great to have you here 🙂 Did you try the suggestion advised by @Rich_Laue? if you did and the green lights are not turning on I would recommend to contact customer support, they can take a look at your tracker's back-end information and provide you a personalized troubleshoot. @MikeS1971 thanks for your cooperation!
Keep me posted! 😉
It is health that is real wealth and not pieces of silver and gold! Share your story!
04-23-2016 11:55
04-23-2016 11:55
It did eventually start working though I'm not sure why I turned it on off auto everything I used the app on my phone and on the computer I finally just left it set to on and it eventually came on Either way it's working now and that is all that matters 🙂 Thanks all
04-25-2016 04:51
04-25-2016 04:51
Hello @Red3088 hope you are doing great! 🙂 I'm glad to know your Blaze is working properly now 🙂 hope to see you around in the Discussions board, it's a great place to keep up with News & Announcements!
Happy stepping!
It is health that is real wealth and not pieces of silver and gold! Share your story!
09-22-2016 15:38
09-22-2016 15:38
I had this problem and found that checking my profile page on line that for some reason the heart rate had been turned off. Turned it back to on and then syncing on the fitbit blaze itself and I was back up and running again
Hope this may help.
11-21-2016 08:00
11-21-2016 08:00
Same here. The green lights went off and after visiting here checked to see if my HR was on and it had been inadvertantly turned off. I turned it back on right on the watch without having to go tho the profile page. First thing I will always check on my watch now.
01-08-2017 08:23
01-08-2017 08:23
Thank you, that work for me
11-12-2017 15:09
11-12-2017 15:09
What is hr
11-12-2017 15:13
11-12-2017 15:13
@Cateyanks wrote:What is hr
Heart Rate
11-12-2017 15:15
11-12-2017 15:15
Hi how can I fix my Fitbit blaze
11-12-2017 15:32
11-12-2017 15:32
@Cateyanks wrote:Hi how can I fix my Fitbit blaze
Whats wrong with it? Besides it being a FitBit Blaze?
11-12-2017 15:52
11-12-2017 15:52
So the back of it is not flash and it supposed to be green flash light and the screen and keep on have the Fitbit Sign on it
11-27-2017 09:07
11-27-2017 09:07
I have the same issue...backside greenlights are not flashing and screen is off. I don't know what to do as I am out of country. Please suggest me how to fix it.
@Cateyanks wrote:So the back of it is not flash and it supposed to be green flash light and the screen and keep on have the Fitbit Sign on it
12-12-2017 13:56 - last edited on 02-06-2020 14:06 by LiliyaFitbit
12-12-2017 13:56 - last edited on 02-06-2020 14:06 by LiliyaFitbit
what is the app i can go into my geeen lighta wont go on
Moderator edit: format
12-16-2017 18:20
12-16-2017 18:20
Hello @sdeleon let's go into your blaze settings. Turn the display on, swipe over to the settings, tap, swipe up to heart rate, tap to change the setting to. Auto or on.
09-13-2018 11:28
09-13-2018 11:28
Try enabling the heart rate/pulse! My daughter discovered a repair for her FitBit online with her Smart Phone!!
01-18-2020 03:38
01-18-2020 03:38
That made me chuckle...