help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HR and Cal Tracking Stopped

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2018 15:50

‎01-23-2018 15:50

After a year of reliable use, the pulse and Cal tracking on my Blaze just stopped this last weekend.  The timing & sleep functions still work, and the Blaze is fully charged.  But the HR and calories are the only items I am concerned with, and they no longer show up.   Nothing has changed - same band, same wrist, same tightness.  Just no tracking.  

Best Answer
0 Votes
1 REPLY 1

‎01-23-2018 16:15

‎01-23-2018 16:15

ok, got it - the restart fixed the issue.  

Best Answer
0 Votes