Heart Rate Bot Working During Workout

[Bbqburnz]

Does anyone else have issues with your heart rate only being tracked through part of your workout?   I can do 30 minutes of moderate to high intensity workout but my Blaze only tracks 10 minutes of it.   Any solutions?

[SilviaFitbit]

Thanks for stopping by @Bbqburnz! It's pretty weird that your hear rate isn't being tracked for the whole exercise. I would like you to confirm that you're properly wearing your tracker and restart it just to avoid any malfunction in the future. 

Also, when does this started happening? What kind of workout are you doing? 

Keep me posted! 

[Bbqburnz]

My workouts vary but I do a combination of burpees, lunges, squats, plank kicks, jumping jacks etc... in the mornings and weight lifting in the afternoon. It tracks a bit better in the afternoon when my workout isn't as intense however, once I start sweating it starts having issues. I bought my Blaze about a month ago and had been working with Fitbit on the issue. I tried all their suggestions to resets, etc... and still was having issues. They just sent me a new blaze and tried the new one out with my workout this morning and it only tracked 10 minutes of the 30 minute workout. It's making me think the accuracy just isn't good with the watch and wondering if I need to look for an alternative that's why I decided to reach out and try to see if this is a common thing. It's super disappointing and frustrating as tracking my heart rate/exercise and daily calorie burn was the reason I got the watch.

Sent from my iPhone