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Heart Rate Inaccuracy

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‎06-01-2016 08:55 - last edited on ‎11-07-2016 12:52 by Moderator Alum

‎06-01-2016 08:55 - last edited on ‎11-07-2016 12:52 by Moderator Alum

I have tried all the fixes for the hr monitor and have concluded that it is just junk if you actually want to use it to work out. Not only is it terrible inaccurate a good part of the workout, if you sweat, it drops the hr completely. Not happy about spending this much money for a glorified step monitor.

 

Moderator edit: post content and thread title.

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‎05-06-2019 17:25

In response to ginnyd

‎05-06-2019 17:25

Hello guys! It's nice to see you again participating in our Community Forums @fastnet @nickcal and @ginnyd welcome back! I'm here to help you out, my apologies for the delayed reply.

 

I'D like to let you know that Fitbit is always striving to improve our users Fitbit experience with our products and services. We appreciate all of the input we receive from our users here in the Community Forums because this information help us to evaluate our procedures for future cases. As per previously mentioned, Fitbit devices are not considered medical devices, therefore, I recommend to contact your doctor for more information and details about a specific device for heart rate tracking due to a medical conditions. I recommend you to check our help article: How do I track my heart rate with my Fitbit device? for more information about heart rate tracking with Fitbit devices. 

 

I'll be here if you need anything else, note that it's always a pleasure to help.

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