help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart Rate Monitor has stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-24-2018 07:48

‎05-24-2018 07:48

How toninget my heart rate monitor to work again? I have tried restarting it, turn off, on and back to auto. I have powered it off for 10 mins and back on 

Best Answer
0 Votes
1 REPLY 1

‎05-24-2018 13:00

‎05-24-2018 13:00

Hi, @Willyeag, if the LEDs on the back of the Blaze are not flashing, and toggling them off and the on again does not help, and you have tried the restart procedure three times and it is still not working, then I would say it was time to get in touch with Fitbit Customer Support on contact.fitbit.com.  Be sure to tell them the troubleshoting steps yu have already tried.

 

Let us know how it goes.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes