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Heart Rate Tracker not working

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‎11-09-2017 19:24

‎11-09-2017 19:24

So my heart rate tracker isn’t working, called customer care did a bunch of resets and still nothing. I was told it is defected but I am a couple months outside the warranty so buy a new one.... ummmm prolly not. Has anyone else had this happen? Did u ever get it to work? 

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‎11-13-2017 06:00

‎11-13-2017 06:00

A warm welcome to the Community @Edwina7922, thanks for troubleshooting this by yourself.

 

If your Blaze heart rate feature is not working, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it. You can also check our warranty policy.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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