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Heart Rate tracker

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Heart rate tracker is not working, I have restarted Blaze several times 

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On the Blaze, in the settings, is heart rate turned to off, on, or auto? 

 

If off, change to auto or on. If auto, change to on, please check if it's picking up your heart rate. Cat Embarassed

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Already did that as well , still not working
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When desired it's possible to contact the fitbit support team, they can be contacted from the official contact page.
 
Mention what you've already tried to speed things up.
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