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Heart rate not reading

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‎05-10-2018 01:17

‎05-10-2018 01:17

Hi folks, heart rate monitor has been working perfectly for 2

weeks since purchase, charged the Fitbit blaze thismorning and now the green lights on the back are not working.

 

wearing it high on my wrist as I have been since the start. Insettings ive trued auto and on but green lights still not on.

 

what else can I try?

 

cheers

 

shane

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2 REPLIES 2

‎05-10-2018 01:21

‎05-10-2018 01:21

I have shut it down and turned back on, green lights have returned but no heart rate showing.

 

in settings I’ve tried auto and on.

 

still got no heart rate showing.

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‎05-18-2018 06:04

In response to Fonzie747

‎05-18-2018 06:04

I suggest giving Fitbit customer service a call. They will walk you through some troubleshooting steps. 

 

 

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