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Heart rate not working?

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‎03-01-2017 10:26

‎03-01-2017 10:26

My Blaze seems to have a hard time always reading my heart rate. Is there a way to fix this?

Best Answer
2 REPLIES 2

‎03-01-2017 12:25

‎03-01-2017 12:25

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
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‎03-02-2017 03:59 - last edited on ‎05-30-2025 07:55 by Fitbit Moderator

‎03-02-2017 03:59 - last edited on ‎05-30-2025 07:55 by Fitbit Moderator

It's great to see you around @lawrenc28 and @WendyB thanks for stopping by.

If your heart rate reading is not working, I recommend checking this post where you will be able to see some things that might be affecting this reading and some tips to fix it. 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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