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Heart rate when not using the tracker

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‎02-21-2017 09:48 - last edited on ‎02-13-2019 18:37 by Moderator Alum

‎02-21-2017 09:48 - last edited on ‎02-13-2019 18:37 by Moderator Alum

My phone is reading a heart rate and it not currently on wrist. I rebooted and not changes. Please help

 

 

Moderator edit: format

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‎02-21-2017 10:22

‎02-21-2017 10:22

Hi there @Annied04. Good to see you in the Community! 🙂

 

If you take off your tracker but you're moving it around, it could try to attempt to measure your heart rate. For that reason, I can recommend putting your tracker in the Auto setting. try changing your Heart Rate setting from "On," which means the heart rate tracker is always active, to "Auto," which means the heart rate tracker is usually active when you're moving.

 

For this, tap on your tracker at the top of the app. Scrolldown to "Heart Rate" and change the settings here. After that, make sure to sync your tracker and see how it goes.

 

Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

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