Heart rate

[Markallsop]

Hi. I updated the app yesterday  which helped with syncing but now the heart rate has been at zero for the last 6 hours or so. Turned phone off and on. Not done anything.

I have a blaze.

Help pls

[Rich_Laue]

@Markallsop I hope you have a Blaze, the post is in the Blaze forum, but your asking about the Fitbit app and hav not mentioned what phone the app is on.

Did you see the resting heart rate in the app?

Does the heart in the heart rate tile pulse big/small if it is pulsing it means the app is connected to you Blaze. 

[Markallsop]

Hi.Samsung s7There is no Heart rate on the blaze.There is no heart rate or resting rate on the blaze.Just showing dashes on both.Mark
Sent from Yahoo Mail on Android

[Rich_Laue]

@Markallsop are you looking on the Blaze or the Fitbit app?