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Heartrate not registering...again!

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‎01-08-2017 12:43

‎01-08-2017 12:43

Heartrate not registering on my fitbit blaze. It has not worked since 24/12/16. This watch has already been replaced once with the same fault. Really not happy. 

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‎01-09-2017 03:50

‎01-09-2017 03:50

Welcome to the Community @Catwell. If your heart rate sensor is not working, I recommend restarting your tracker and check your heart rate settings by doing the following from a computer:

 

1. Go to Settings

2. Go to Blaze

3. Go to heart rate

4. Check if you've it on "On" or "Auto"

5. Save

6. Sync

 

I also recommend keeping clean the heart rate sensor to have a better reading of it.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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