03-07-2017 07:24
03-07-2017 07:24
My blaze is indicating a low battery so when I attempted to put it in the charging port I am I think able to charge it. I've tried cleaning the prongs, checking the alignment, restarting it, trying a different port. With no luck, all that comes up is an image of a low battery (like the one on the top of the screen when it's low batt) rather than the usual charging battery icon.
03-08-2017 03:15
03-08-2017 03:15
A warm welcome to the Community @Clo9 and thanks for troubleshooting this inconvenience by yourself. In this case, I recommend keeping an eye on your inbox for further troubleshoot.
Catch you later.
03-08-2017 05:28
03-08-2017 05:28
Thank you! I attempted once more and it worked! 🙂
04-13-2017 04:35
04-13-2017 04:35
Hi! Am facing the same problem! Battery isn't charging and is just showing a Low battery sign. Please help!
04-13-2017 05:42
04-13-2017 05:42
Hello @monkey Jo, have you cleaned your contacts with alcohol yet, both the contacts on the charger and the tracker? What is the source of power that is being used, a phones wall charger are a laptop/computer.
Now if the tracker's batterry been dead for a while, it might take an hour or two on the charger before any life is shown on the Blaze. So hang in there.
01-17-2018 06:55
01-17-2018 06:55
I seem to be having the same issue. Just got the blaze less than 2 weeks ago and it looks like the charge isn't working.