Help please. Blaze died

[okeydokie]

Help!

My blaze is only 7 months old and today it died.  I took it off the charger and put it on my wrist. The green lights were flashing and the face was on telling the time. Five minutes later it vibrated and went dark. It will not turn on, it will not charge. Is 7 months all we can expect from this expensive watch?

[SteveH · Accepted solution]

Hopefully this is just a software glitch, in which case a restart should sort it out:

https://help.fitbit.com/articles/en_US/Help_article/1186/

(give it a few tries as it doesn't always work)

If that doesn't fix it then it may be a hardware issue, in which case it's time to contact customer support via:

contact.fitbit.com

As you will still be within warranty then they'll replace it if they can't fix it.

[okeydokie]

Thank You Steve!

That worked. You rock!