help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hike activity being cancelled

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-02-2017 08:41 - last edited on ‎12-25-2018 18:08 by Moderator Alum

‎01-02-2017 08:41 - last edited on ‎12-25-2018 18:08 by Moderator Alum

Well I've owned my Firbit Blaze for exactly one day and I'm just about to retun it!  Bloody stupid buttons on the right hand side!  Every time I put a glove on or pull my sleve up the dam thing cancled the tracking of my hike.  Its really not good enough!  Really por design.  And while I'm at it.  Its too big.  Its cluncky.  It dosnt come on very well when you lift your hand to look at the clock.  Basically its poor!  I imagine that they will get this righ but I dont think this is worth the money!

 

Moderator edit: subject updated for clarity 

Best Answer
2 REPLIES 2

‎01-02-2017 12:11

‎01-02-2017 12:11

Hey there @Scrawf2017. Welcome to the Fitbit Community!

 

I'm sorry you're having problems with your Blaze. When it comes to the buttons, I'd recommend just being careful when putting on gloves or pulling up your sleeve as with any other watch.

 

Now, about the quick view problem, you might want to take a look at this thread for more information on how it works.

 

Any other question you may have, let me know. I'll be happy to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

‎01-05-2017 11:45 - last edited on ‎12-25-2018 18:09 by Moderator Alum

In response to FerdinandFitbit

‎01-05-2017 11:45 - last edited on ‎12-25-2018 18:09 by Moderator Alum

Thanks for the genius solution re the buttons! So you think I should be
careful! I shouldn't have to be careful! Its an activity tracker FFS.

The real issue here is that you are not listening to your customers. Do a
search on the Blaze forum for lock buttons. You will find a load of people
who say that they accidentally turn off the fitness activity tracker when
they are playing hockey, boxing, hiking etc or simply when trying to push
the blaze back up their wrist because they have got sweaty and its slipped
down.

I also notice that they have been trying to get you to make a software
change for ages so that you have to press a combination of buttons to turn
of the tracking or hold the button in for a while, Really you should think
about what your customers are doing with this product and make it work for
them.

Anyway its not my problem anymore as I have sent the stupid thing back and
bought an alternative product!

 

 

Moderator edit: format

Best Answer
0 Votes