02-08-2017 13:38
02-08-2017 13:38
Left "home" button not working on my blaze. Anybody else had this problem and how did you solve it? Just got it for Christmas
Best Answer02-08-2017 14:09
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-08-2017 14:09
Try to use the button with out the frame and see if it works. If it does Make sure it is put into the frame correctly. It might not be pushed in far enough.
If thats not the case then Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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02-08-2017 15:23
02-08-2017 15:23
Yea that didn't work either. I tried that as well. I guess I'll need to contact support. Thanks. Didn't know if this was a common problem or just my awesome luck.
Best Answer02-08-2017 16:17
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-08-2017 16:17
Here is something that doesnt require pressing the button
Swipe over to settings
Tap the screen
Swipeto shutdown
Tap and confirm.
Press the left button to see if it turns back on. If press anotger buttun and contact fitbit.
Best Answer02-10-2017 04:58
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-10-2017 04:58
It's great to welcome you @Kellyg86, @WendyB and @Rich_Laue thanks for stopping by.
I would like to know if you keep having problems with your Blaze buttons? If you are, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
Let me know the outcome. ![]()
Best Answer