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Hot thermometer warning

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‎09-10-2017 14:03

‎09-10-2017 14:03

My Blaze screen has a red warning sign with a thermometer in the middle.  It has been like that for the past 2 weeks. I have tried resetting, plugging in computer and power but no luck. Anyone has any trick to revive it?

I've had it for about 10 months, i sent an email to fitbit support but still. Noanswer. 

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‎09-10-2017 14:08

‎09-10-2017 14:08

I would wait for support and dont try charging it anymore.

 

It is a weekend and I'm sure they will get back to you

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎09-11-2017 06:10

‎09-11-2017 06:10

A warm welcome to the Forums @Jairjr, thanks for troubleshooting this by yourself and @WendyB for stopping by.

 

Have you tried to setup the tracker as a new device? If you haven't, please do the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

Also, have you received any updates from our support team?

 

Hope to hear from you soon. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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