05-11-2017 15:04
05-11-2017 15:04
I have a Blaze and use it on an Android phone. I went from Eastern to Central time zone. My phone changed automatically; however my Fitbit has not after a week.
I have already synced at least 20 times. I have gone into advanced settings in the application and adjusted the time. I have also just tried to unpair the Fitbit and reconnected with no success. Any thoughts?
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05-11-2017 16:18
05-11-2017 16:18
Hello @RandallC,
Welcome to the community!
From other folks' accounts, setting the time zone on the online dashboard settings, seems to persist better. Try that and sync.
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
05-11-2017 16:18
05-11-2017 16:18
Hello @RandallC,
Welcome to the community!
From other folks' accounts, setting the time zone on the online dashboard settings, seems to persist better. Try that and sync.
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
05-12-2017 06:16
05-12-2017 06:16
It's great to welcome you @RandallC and @PureEvil thanks for stopping by.
I would like to know if you keep having inconveniences with your timezone? If you do, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again.
To change the timezone, do the following from your Fitbit app:
1. Tap the account icon in the upper right corner
2. Slide down and tap advanced settings
3. Turn off the Automatic Timezone option
4. Select your timezone
5. Sync
Let me know how it goes.
05-12-2017 08:32
05-12-2017 08:32
Hello @PureEvil.
Thank you, that worked. Was getting frustrating.
Would be nice if it all synced on the phone alone. Maybe in future updates.
RC
05-17-2017 04:08
06-25-2017 21:32
06-25-2017 21:32
I still cant change the time i tried everything its four hours behind and the date is january its really anoying me. I am going crazy i wasted money on the watch.
07-02-2017 05:14
07-02-2017 05:14
It's great to welcome you @Pissedoff222. Could you please tell me which steps have you tried and what device are you using to sync your tracker? Have you followed the instructions provided in the previous posts?
Hope to hear from you soon.