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How do I delete my information?

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As my Fitbit has been unusually discharging quickly and my sleep hasn't tracked properly my averages for sleep, steps and heart rate are all messed up (e.g. sleep was recorded between 2 and 4 hours for a week). As this was the primary use of the tracker I want to be able to delete the weeks where this has happened but retain the rest of my information.

 

What's the easiest way to do this?

 

 

Moderator edit: subject and format

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Welcome to the Community @Drdjangomango.

 

If you want to delete exercise and sleep information, you just need to do the following from your Fitbit app:

 

  1. Tap the tile you want to delete information from
  2. Tap the specific  exercise or sleep you want to delete
  3. Tap the trash icon or the 3 dots icon and delete
  4. Sync

 

And about the issues you are experiencing, you can check the following help articles and follow the instructions provide there:

 

 

I hope this helps, let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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