02-08-2018
00:49
- last edited on
02-08-2018
05:14
by
AlejandraFitbit
02-08-2018
00:49
- last edited on
02-08-2018
05:14
by
AlejandraFitbit
How do I delete my old Fitbit account and register a new one?
Moderator edit: subject for clarity
02-08-2018 00:55
02-08-2018 00:55
If you want to start again with fitbit the easiest way is to create a new account using a different email address.
If you'd rather delete your existing account and reuse that then you need to contact customer support via: contact.fitbit.com
02-08-2018 01:00
02-08-2018 01:00
I did used another account but then it can't go through after i registered my basic private info,it pop out to my daye of birth.
02-08-2018 01:06
02-08-2018 01:06
When you enter your date of birth it checks that you are at least 13 years old but other than that any date should do. What error message is it giving you?
02-08-2018 01:38
02-08-2018 01:38
It is ok now steveH but the next problem is it won't pair to my mobile😣
I have a fitbit charge2😥
02-08-2018 03:12
02-08-2018 03:12
Have you checked that your mobile is supported by fitbit at www.fitbit.com/devices ?