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How do I get the correct time on Blaze?

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My Fitbit died the other day and now when I turn it on it says it is 3 p.m. no matter what time it is. How do I get the correct time on there? I have deleted the app, redownloaded the app, and turned off the blaze. I don't know what to do. Ive only had it since April. Also, it will not update. It will not even change the display anymore. 

 

 

Moderator edit: subject updated for clarity 

 

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5 REPLIES 5

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

For the time. Check under settings and make sure the time zone is still correct. If it is chnage it to anohter time zone. Let it sync. Change it to the correct time zone and let it sync again

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Use the Drop down to select the different countries

Community Council Member

Wendy | CA | Moto G6 Android

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Once your tracker is turned off tge time is expected to be off, a sync will reset the time. 

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I have tried that... It will not sync or anything. It wont even register it
is on in the app. 😞

--
-Carly Hill
*"It's better to be hated for what you are than to be loved for what you
are not."- Marilyn Monroe*
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Hello @20carly09 are you saying the Blaze does not show as being connected In the Fitbit app? 

This would meme it has been removed and needs to be again. 

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It is connected, it just will not sync or anything. Nothing is registering
with the app or the blaze. I have deleted the app, reinstalled the app,
restarted the blaze and nothing is working.
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