12-21-2016
09:51
- last edited on
12-14-2018
18:47
by
DavideFitbit
12-21-2016
09:51
- last edited on
12-14-2018
18:47
by
DavideFitbit
My Fitbit died the other day and now when I turn it on it says it is 3 p.m. no matter what time it is. How do I get the correct time on there? I have deleted the app, redownloaded the app, and turned off the blaze. I don't know what to do. Ive only had it since April. Also, it will not update. It will not even change the display anymore.
Moderator edit: subject updated for clarity
12-21-2016 15:13
12-21-2016 15:13
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
For the time. Check under settings and make sure the time zone is still correct. If it is chnage it to anohter time zone. Let it sync. Change it to the correct time zone and let it sync again
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Use the Drop down to select the different countries
Wendy | CA | Moto G6 Android
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12-27-2016 00:12
12-27-2016 00:12
Once your tracker is turned off tge time is expected to be off, a sync will reset the time.
12-27-2016 08:38
12-27-2016 08:38
12-27-2016 08:53
12-27-2016 08:53
Hello @20carly09 are you saying the Blaze does not show as being connected In the Fitbit app?
This would meme it has been removed and needs to be again.
12-27-2016 08:59
12-27-2016 08:59