help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I reset my Blaze to factory default?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-04-2020 05:59

‎08-04-2020 05:59

Tried this...

  1. Press the left-hand button and right lower button simultaneously. Hold down the indicated buttons to reset your Fitbit Blaze. Amazon.
  2. Hold the buttons for 10 to 12 seconds.
  3. Wait until the Fitbit logo displays on the screen (the tracker will likely vibrate as well).
  4. Release the buttons.

But that just restarted it, it did not reset anything. 

Best Answer
0 Votes
3 REPLIES 3

‎08-04-2020 19:58

‎08-04-2020 19:58

Hi @wolft10  there is no procedure to reset the Blaze to factory default. Is there some reason you wanted to do that? What you did was a restart of the Blaze, which is similar to restarting your computer or your smartphone - it only puts things back in order and takes care of a few glitches.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎02-09-2021 01:40

In response to Odyssey13

‎02-09-2021 01:40

Hi I'm having a few issues with my Blaze and was thinking a factory reset might help when I'm having issues with it linking up to my phone and then it says I've done more steps than I actually have so apparently I've done over 4000 in 30min sat on the sofa I've had my Blaze for years got it when they first came out 

What would you recommend 

Best Answer
0 Votes

‎02-09-2021 09:57

‎02-09-2021 09:57

As @Odyssey13 stated, the Blaze doesn't have a reset option. Blaze was Fitbits 1st attempt at a smart watch 5 years ago. It had a proprietary operating system and limited features, such as no reset. May be time to try something newer? I didn't even like the Blaze anymore after I got a Versa 1. 

Best Answer
0 Votes