02-09-2020
10:03
- last edited on
10-07-2021
11:58
by
MarreFitbit
02-09-2020
10:03
- last edited on
10-07-2021
11:58
by
MarreFitbit
I would like to return my Fitbit but I can’t figure out how! I bought two to see which I liked better and would like to return the other. How do I go about returning the other product?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Did you buy it from the fitbit online store? If so, you should be able to return it for a refund within 45 days of purchase and customer support should be able to help for that: contact.fitbit.com
If you bought it elsewhere you'll need to contact the retailer to see what your options are as fitbit will not offer a refund.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Did you buy it from the fitbit online store? If so, you should be able to return it for a refund within 45 days of purchase and customer support should be able to help for that: contact.fitbit.com
If you bought it elsewhere you'll need to contact the retailer to see what your options are as fitbit will not offer a refund.
Best AnswerMy insurance thru Anthem Blue ordered this for me. I did not know there would be a monthly
payment . At this time I can not nor do I want another payment of any kind. I would like to
return & you credit
Anthem
Blue Please............... my name is Penny Pine
{phone....17154964581
Please let me know how to return this Fitbit Inspire HR. Thank you
Best AnswerI am unsure if this is the right place to ask this question, it was closest related topic I could find. Anyway, I spoke with a support team member earlier today and they recommended that I return my Fitbit to the warehouse , and get a replacement. I have all the details on how to return it, however I’m not sure how I can keep track of the package, or who to contact about it, like how will I know when the warehouse receives my watch, and how can I track the replacement that they send?
@Kailynnjane22 If you have an authorized warranty return, they should have emailed you a printable shipping label, with an RMA and tracking number on it.
Best Answer