How do I return my Fitbit?

[gt40mkii]

I bought a Blaze directly from Fitbit about two months ago and now I want my money back.  How do I return this for a full refund?

Moderator edit: updated subject for clarity

[Odyssey13 · Accepted solution]

@gt40mkiiif you bought it from Fitbit directly, you have 45 days from the date of purchase to return it for a full refund. Click to learn more about the return policy.

Some reason you want to return it? I love my Blaze.

[gt40mkii]

CONSTANT disconnects and a poor user interface in general.  It's difficult to diagnose a problem if there's not information available to the user as to WHY the device isn't reconnect.  In cases like this,  as a last resort, you can generally restore the device to factory settings, but you can't even do THAT with the Blaze.

Unacceptable.

[Odyssey13]

@gt40mkii  If you're within the one year warranty and it was purchased from an authorized retailer, contact customer support at this link - click

There is a phone number for the USA, an online chat option and web based email for those out of the area.

They may have additional help for you.

Keep us informed.

[NotCompatible]

https://returns.narvar.com/fitbit/returns they will charge you $7

[Odyssey13]

Hi @NotCompatible  the original posted put this on the forums two years ago.