02-26-2017 14:15
02-26-2017 14:15
I'm so disappointed. Spent a lot of money to upgrade to a Fitbit only to find that it won't work with my phone. Is there a fix for this? I'm unable to use it with another device as I don't have one to use. What can i do?
Best Answer02-27-2017 03:41
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02-27-2017 03:41
A warm welcome to the Forums @HelenButterwort. I have heard that some people can sync their trackers with theirs phones. Maybe you can try to do this by downloading the Fitbit app but I don't guarantee it will work since as mentioned Huawei Honor 5C is not a compatible mobile device. Keep in mind that you can always sync your tracker with a computer or another device.
Catch you later. ![]()