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I can't sync or update!

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‎03-20-2017 13:36

‎03-20-2017 13:36

I have tried everything that has been suggested on your help pages and on the other posts that I've read but I can't update or sync. Please help!

A

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5 REPLIES 5

‎03-20-2017 14:34

‎03-20-2017 14:34

I'm having the same issue.  I've tried all of the suggested fixes.

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‎03-21-2017 04:12

‎03-21-2017 04:12

Ive bought myself and my partner both a blaze and they wont update or charge 

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‎03-21-2017 06:38

‎03-21-2017 06:38

I am having the same issue, will sync every so often....not getting notifications but every so often!

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‎03-21-2017 10:05

‎03-21-2017 10:05

I have the same problem.  None of the suggested solutions work on my phone or computer. 

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‎03-21-2017 11:02

In response to KPortin

‎03-21-2017 11:02

I turned wifi off and then back in Settings on my windows 10 computer.

 

I turned the phone off and then back on. Uninstalled Fitbit on phone. Reinstalled Fitbit.  Unpaired the Blaze on phone.  From settings, re-paired the Blaze. Then went to Dashboard.  Synch worked.  Now Blaze is being read on both computer and Android phone!!! 

 

Last time I tried this, I had a weak cellular connection so a stronger connection may be the trick.  Good luck everyone with your Blaze. 

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