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In the Dashboard it states, Update Tracker Software

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Dashboard says to update software: however, under  apps, it is updated and cannot make it update.  How do I update?

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Is it asking to update the app software or the Blaze formware.

ive never seen the Fitbit app ask to update software.

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I'm having the same issue: Message says "Update Tracker Software".  Underneath that it shows my Firmware version is 17.8.200.3. Not sure if its referring to that??  I also went into Google Play and updated the app but still getting "Updage Tracker Software"

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It never said firm ware...however I kept clicking on the words and it
opened up to do an update. I tried twice and it failed both times.

The apps notifications let's me know when the fitbit app needs updating..
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i just rec'd a red notice on my phone inside the app. asking me to update,  however, my phone itself did an update yesterday?  I am following the directions, it's a slow go, (over8 minutes) but i did not read anywhere that it needed an update--i am posting as it is almost finished.........syncing now....i have the blue line moving on the blaze.

 

i did not see any notices about updates or others posting so i wondered if it was just my phone?

it's now taken 12 minutes which is slower than previous times?

i see no reminders or requests on my actual laptop dashboard?  it now says done all set and version 17.8.301.8

thanks for the info.  my phone is a samsung galaxy S-6 almost 15 months old.

 

 

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I have an S7 Edge and the firmware is 17.8.301.7. I have not attempted to
update again.
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It's great to see you participating in the Community @Cavajj@Delaroo@Fands and @Rich_Laue thanks for stopping by.

 

I would like to know if you keep having problems updating your trackers? If you do, I recommend restarting your Blaze and then follow the instructions provided in the How do I update my tracker's firmware? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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