08-20-2016 08:38
08-20-2016 08:38
I didnt wear my Blaze to sleep last night, and upon waking I put it on. Everything had reset except my calories. I know that I burn some while sleeping (maybe a 300-400ish from midnight on, after the daily reset) however, this morning it showed 2500 calories burned. I typially only burn 2500 - 2700 in a 24 hour period. I double checked all my information (age, height, weight, etc) and everything is accurate. Not sure how to reset this... Please Help!! 🙂
08-22-2016 00:40
08-22-2016 00:40
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
08-22-2016 07:26 - edited 08-23-2016 03:58
08-22-2016 07:26 - edited 08-23-2016 03:58
Hello @Carey4511 welcome to the Fitbit Community! I would like to know if the advise from @MikeF helped you with the caloric burn on your tracker? Since it's normal for your tracker to show calories burned in the morning but your number is too high, this is why I would like to know if you are still experiencing issues with it? Also please let me know if you manually added any activity for the night? Did your Dashboard showed more calories burned for that day? The answer to this questions can help me determine what happened with your information that day, on the other side if you are still experiencing issues with your caloric burn in the morning my advise is to contact our support team for assistance, they can take a look at your tracker's back-end information and provide you personalized assistance.
Let me know how it helps! 🙂
It is health that is real wealth and not pieces of silver and gold! Share your story!
08-22-2016 14:58
08-22-2016 14:58
08-22-2016 15:03
08-22-2016 15:03
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.