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Inaccurate information from Blaze

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‎06-13-2017 09:23 - last edited on ‎06-14-2017 06:15 by Moderator Alum

‎06-13-2017 09:23 - last edited on ‎06-14-2017 06:15 by Moderator Alum

I have the Blaze and for the past several days now my steps,distance and time has all been wrong. I also can't seem to keep it in sync with my phone. It has not synced in a few days and I have just been having to use the app I used before buying the Blaze. I feel this was a waste of money because I can't seem to get and keep it working the way its supposed to.

 

Can I just get my money back?

 

Moderator edit: Subject for clarity

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‎06-14-2017 06:17

‎06-14-2017 06:17

It's great to welcome you @Nettabug. Regarding to the inaccuracy from your Blaze, I recommend restarting the tracker and then test it. About the syncing, please take a look at the Having trouble syncing? post and follow the instructions provided there.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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