help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Incomplete Data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2017 08:41

‎10-05-2017 08:41

Did an hour bootcamp this morning plus a 30min walk home afterwards. My blaze recorded my steps but there's no detail in the daily exercise track. So no info about heart rate, calories burned, distance etc for that specific period of the day. Any suggestions of what to do or is that Data just lost forever?

Best Answer
0 Votes
1 REPLY 1

‎10-05-2017 12:02

‎10-05-2017 12:02

Hello @Sholster, is there no data for the time period on the daily log? The tracker should have been recording the whole time.

Which mode was used to record the activity, and has at least 2 syncs happened?

At this point a manual entry would be needed.

Best Answer
0 Votes