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Incorrect data and charge issues.

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‎06-08-2017 23:05

‎06-08-2017 23:05

Last night i put my blaze on charge, when i came to take it off charge it was still thinking it was getting charged. I try to do the reset but that wouldn't work. So i left it for the night to wake up this morning to the it dead. So again  put it on charge for 30mins, to now find that now says i have burnt 3000cals, 8000 steps while i was asleep. What has caused this and how can i fix it. Thanks 

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‎06-09-2017 04:55

‎06-09-2017 04:55

A warm welcome to the Community @andygibbs and thanks for troubleshooting this issue by yourself.

 

First, if you are having problems charging your tracker, I recommend following the instructions provided in this post. About the information, it sounds that your Blaze didn't reset at midnight. Please take a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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