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Internal server error 500

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‎02-10-2017 20:57

‎02-10-2017 20:57

Hi. Having a problem syncing my current fitbit. Synced befor and working then today it doesnt sync.

 

I reinstalled fitbit app of my phone and set up again but error keeps popping up. FrustratingIMG_1173.PNG

 

 

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‎02-13-2017 04:54 - last edited on ‎12-03-2025 09:01 by Fitbit Moderator

‎02-13-2017 04:54 - last edited on ‎12-03-2025 09:01 by Fitbit Moderator

It's great to have you here @chrisever! Thanks for the screenshot that you provided as well for the troubleshoot that you did. This was an issue that was resolved in the past and was related to Fitbit servers. 

I would like you to try this procedure: 

1. Log out from the Fitbit app and restart the mobile device.
2. Once your device has loaded, log back in to your Fitbit app and give it another try.

Hope this helps. Let me know how it goes. 

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