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Isn't registering running or biking

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‎09-30-2017 00:04 - last edited on ‎10-02-2017 04:57 by Moderator Alum

‎09-30-2017 00:04 - last edited on ‎10-02-2017 04:57 by Moderator Alum

Morning I have a little problem my blaze gets notifications, text and phone alerts. It syncs and controls my music, but won’t connect for things like running or bike under the exercise part any more. I’ve never changed anything from setting it up from day one ☹️

 

Moderator edit: Subject for clarity

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‎10-02-2017 05:00

‎10-02-2017 05:00

Hey there @Chefadie1, welcome to the Community!

 

I would like to know how are you logging your exercises? Are you selecting them directly from the tracker or are you manually logging them? If you are selecting them from the Blaze, I recommend restarting it and test it. 

 

Keep in mind that you can always manually log your exercises by doing the following from the Fitbit app:

 

  1. Tap the "+" icon
  2. Tap Track Exercise
  3. Enter your Exercise and information
  4. Tap Log It
  5. Sync

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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