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Issues after Firmware update?More than sleep stages

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‎04-08-2017 23:18

‎04-08-2017 23:18

I have had my fitbit for a little under 2 months.  I have had no issues with it, other than steps while sleeping and driving. (Which actually did not become deleted by following the guide) but I don't really need my fitbit for accurate steps.  The heart rate monitor and sleep stages were working well.  Post the new update, I have had not only the sleep stages issues, but now my heart rate monitor no longer functions.  The green LED lights are no longer on.  I have followed all the trouble making tips as well as posts on the community forum to rectify the situation.  I am waiting to hear back from customer support. Is this new malfunction related to the update?

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‎04-09-2017 02:11

‎04-09-2017 02:11

I would wait for CS to help you

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Wendy | CA | Moto G6 Android

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