Km to miles issues

[Timi34]

I have changed the settings from km to miles. On the fitbit itself it has changed but on the app it is still in km. Also if I log on via a Web page it combines the two, has the digits of km but says miles. How can I get this to all be the same.

Thank you x

[FerdinandFitbit]

Hey there @Timi34. Welcome to the Fitbit Community! 🙂

Not sure why this is happening but I would recommend logging out of your Fitbit app and log back in with your same email address and password and see if this makes everything to match properly.

Let me know how it goes!

[RobinE]

how did you change from Km to miles

[Timi34]

You go into settings and then units

[Timi34]

I have tried everything to make them all sync together but it is still doing the same. I guess I will just have to put up with it but I would refrain from recommending them to anyone else now

[RobinE]

In the end I found my profile on line and changed the Km to miles. That was yesterday. Nothing happened until I woke up this morning to find that it was in miles.   Not sure why it waits. But it is done now.

Thanks.

[FerdinandFitbit]

Hi there @RobinE @Timi34. Good to see you in the Community!

The key to see the changes reflected is to make sure you save the changes at the bottom of the page in the profile section and then it's really important to sync your tracker to your phone/computer for it to take the changes.

Let me know if you need more help!