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Left button not working and not tracking heart rate

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‎02-23-2020 06:58 - last edited on ‎02-24-2020 16:41 by Fitbit Moderator

‎02-23-2020 06:58 - last edited on ‎02-24-2020 16:41 by Fitbit Moderator

Hi all,

The left button on my Blaze stopped working a couple of months ago, but i found a way around it to get back to the home screen. Now since the past few days, the heart rate monitor either shows 2 dashes or a steady count of 70 bpm. Fitbit support was of no help. Does anyone have any suggestions?

 

Moderator edit; Subject for clarity 

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‎02-24-2020 16:40

‎02-24-2020 16:40

Hello @vixking_12, welcome to the Community Forums!

 

Thanks for your post and the details that were shared with me. Just as stated in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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