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Left hand button not working

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‎07-16-2018 13:57

‎07-16-2018 13:57

Fit bit blaze left hand button won’t work, I have removed all dirt from the button, I have shut down the device but still not working. I can’t reset the Fitbit as need the left hand button 

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‎07-17-2018 12:09

‎07-17-2018 12:09

Hi @Banana11. Great to see you in the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that you're having problems with the button on the left of your Blaze not responding and thanks for all you've tried to get it to work!

 

I've gone ahead and escalated your case to the Support Team who will be happy to help you out with this and get you back on track. Please keep an eye on your inbox for more instructions and if you need anything else, I'm always around!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎07-17-2018 12:50

In response to FerdinandFitbit

‎07-17-2018 12:50

I have the same issue, left hand button on my Blaze has not been working for at least 10 months. The only way to get around "moving around screens" is to put it on the charger, which takes it back to the home screen. 

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